Terms and Conditions

Effective date: 12 November 2026

These Terms and Conditions ("Terms") govern your access to and use of the mobile applications, websites and related services (together, the "Services") provided by Crustic ("Crustic", "we", "us" or "our"), a software solutions group focused on website and mobile development. By downloading, installing, accessing or using any of our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Eligibility

You must be at least 13 years old, or the minimum age required in your country to use online services, to use the Services. If you are under the age of legal majority where you live, you may use the Services only with the consent and supervision of a parent or legal guardian.

2. Use of the Services

We grant you a limited, non-exclusive, non-transferable, revocable licence to use our Services for your personal or internal business purposes, in accordance with these Terms and any applicable app store rules. You agree to use the Services only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Services.

3. User Accounts

Some features may require you to create an account. You agree to provide accurate and current information, to keep your login credentials confidential, and to notify us promptly of any unauthorised use of your account. You are responsible for all activity that occurs under your account.

4. Prohibited Conduct

You agree not to:

• use the Services for any unlawful, fraudulent or harmful purpose;
• copy, modify, reverse engineer, decompile or attempt to extract the source code of the Services, except where permitted by law;
• interfere with or disrupt the security, integrity or performance of the Services;
• attempt to gain unauthorised access to the Services, other accounts, systems or networks;
• upload or transmit malware, or content that is unlawful, defamatory, abusive, hateful or infringing;
• use automated means such as bots or scrapers to access the Services without our written permission.

5. User Content

Where the Services allow you to submit, upload or store content, you retain ownership of that content. You grant Crustic a non-exclusive, worldwide, royalty-free licence to host, store, process and display your content solely as necessary to operate and provide the Services. You are responsible for ensuring you have the right to submit your content and that it does not violate any law or third-party rights.

6. Intellectual Property

The Services, including their software, design, text, graphics, logos and trademarks, are owned by Crustic or its licensors and are protected by intellectual property laws. Except for the limited licence in Section 2, these Terms do not transfer any rights to you. Where a Service has been developed for a specific client under a separate agreement, ownership of that Service is governed by that agreement.

7. Privacy

Your use of the Services is also subject to our Privacy Policy, which explains how personal data is collected, used and protected. Please review it together with these Terms.

8. Third-Party Services

The Services may integrate or link to third-party services, such as app stores, payment providers, analytics tools or other websites. Crustic does not control and is not responsible for the content, policies or practices of third parties. Your use of third-party services is at your own risk and subject to their own terms.

9. Paid Features

Where any Service offers paid features, subscriptions or in-app purchases, the price and billing terms will be shown before you complete the purchase. Payments are processed by the relevant app store or payment provider, and refunds are subject to their policies and applicable law.

10. Updates and Availability

We may update, modify, suspend or discontinue all or part of the Services at any time, with or without notice. We do not guarantee that the Services will be uninterrupted, error-free or available at all times.

11. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement, to the fullest extent permitted by law.

12. Limitation of Liability

To the fullest extent permitted by law, Crustic and its directors, members, employees and partners shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of data, profits or goodwill, arising out of or in connection with your use of, or inability to use, the Services. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

13. Indemnification

You agree to indemnify and hold harmless Crustic from any claims, damages, losses and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Services.

14. Termination

We may suspend or terminate your access to the Services at any time, without prior notice, if you breach these Terms or if we are required to do so by law. You may stop using the Services at any time. Provisions that by their nature should survive termination, including intellectual property, disclaimers and limitation of liability, will continue to apply.

15. Changes to These Terms

We may revise these Terms from time to time. When we do, we will update the effective date at the top of this page. Your continued use of the Services after changes take effect means you accept the revised Terms.

16. Governing Law

These Terms are governed by the laws of Malaysia. Any dispute arising out of or in connection with these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Malaysia.

17. Contact Us

If you have any questions about these Terms, please contact us at crusticdev@gmail.com.